Privacy Policy

Effective Date: 16th May, 2026

Introduction

Lumidexx (referred to as “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

By using our services or accessing our website, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.


1. Information We Collect

We may collect information about you in a variety of ways, including:

a. Personal Information

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Payment details (for transactions only)

b. Non-Personal Information

  • Browser type and version

  • Operating system

  • IP address

  • Pages visited on our website

  • Time and date of your visit

  • Referring URL

c. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your user experience, improve website functionality, and analyze traffic. You can manage or disable cookies through your browser settings.


2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services

  • Improve, personalize, and expand our website

  • Process transactions and send related information

  • Communicate with you, including sending updates, promotional content, or responses to inquiries

  • Ensure the security and functionality of our platform

  • Comply with legal and regulatory requirements


3. How We Share Your Information

We may share your information:

  • With service providers that assist us in operating our website or providing our services (e.g., payment processors, hosting services)

  • To comply with legal obligations, such as responding to subpoenas or court orders

  • To protect the rights, property, or safety of Lumidexx, our users, or others

  • In connection with a merger, sale, or transfer of assets, where your information may be part of the transferred assets

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.


4. Your Choices

a. Access and Correction

You can access and update your personal information by contacting us directly.

b. Opt-Out

You can opt-out of receiving promotional emails by following the unsubscribe link in our emails. Note that we may still send you non-promotional communications.

c. Cookie Management

You can manage or disable cookies via your browser settings. Please note that disabling cookies may affect website functionality.


5. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information. However, no data transmission or storage system is entirely secure. By using our services, you acknowledge and accept the potential risks.


6. Retention of Data

We retain your personal information only as long as necessary for the purposes outlined in this policy, or as required by law. Non-personal data may be retained indefinitely for analysis.


7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.


8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will delete it.


9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We encourage you to review this page regularly for updates. Your continued use of our services constitutes your acceptance of the revised policy.


10. Contact Us

If you have questions, concerns, or comments about this Privacy Policy, please contact us:

Email: info@lumidexx.com
Phone: +234 915 700 4955
WhatsApp: https://wa.me/2349157004955


Acknowledgment

By using our services or accessing our website, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

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